• Except for public holidays and weekends, in the absence of any unusual situation, orders placed until 14:00 on weekdays will be shipped on the same day.
  • Orders received after 14:00 on Friday and on the weekend will be shipped on Monday. Processing of cargo takes evening hours.
  • You can be sure that we do our best to deliver your orders to you before the specified times.
  • After your order has been shipped It is delivered in 1-3 working days depending on the city where the order is placed.
  • Unfortunately no, we only accept payments by Credit Card, EFT or Wire Transfer.
  • You can make your return request by clicking the return link in the My Orders section and filling out the relevant sections.
  • We pay extra fees such as commission, advertisement, publication, service fee in the marketplaces.
  • Since none of these fees are available on our site, we share this advantage with our customers.
  • We only sell online. We do not have a physical store.
  • We only sell Domoda, Blah and Trick or Treat stores on our own website and in different marketplaces.
  • You will not pay a shipping fee for the purchases made on our site above the amount specified on the shipping and delivery page.
  • For orders below this amount, the shipping fee of the amount specified on this page will be reflected in your basket.
  • A return request for the relevant order is created in the My Account -> Orders section.
  • Based on your return request, the product for the return is delivered to the nearest Aras Cargo branch with the return code given to you.
  • After the product reaches the return acceptance unit, its compliance with the return conditions is checked.
  • If the product complies with the return conditions, the return process is completed within 48 hours.
  • The entire fee you paid for the product you returned will be deposited into the bank account that will be notified to DOMODA by you.
  • If the product does not comply with the return conditions, it will be sent back to your address.
  • In the event of a return, no deduction will be made from you, including the return shipping fee.
  • The product you will return must be undamaged, unused and not damaged as a result of misuse.
  • If products reach us in a used, worn or washed condition, we may have to send them back to you. In this case, no refund will be made.
  • You must return the product/products you want to return with all accessories and original box and invoice.
  • Returns of disposable products and products that deteriorate rapidly or are likely to expire are not accepted.
  • Cosmetics and personal care products, underwear products, socks, swimwear, bikinis, books, copyable software and programs, DVD, VCD, CD and cassettes and stationery consumables (toner, cartridge, ribbon, etc.) but their packaging is unopened, untested, intact and can be returned if unused.
  • You can send your returns FREE of charge with the contracted cargo company that will be notified to you.
  • Do not forget to specify the return shipping code when delivering your cargo.