Terms of service


The subject of this contract is https://domoda.com/ with the person who will buy the product (BUYER) and the field of Safety Evleri Mah. Street/Street: Yeniceri Sk. Deniz Apt No:13 A 34000 Kağıthane / İstanbul address of Sultan Ağbulak (SELLER) is to inform consumers in accordance with the provisions of the Law on the Protection of Consumers and the Regulation on Distance Contracts.


Title: Sultan Ağbulak
Address : Safety Houses Mah. Street/Street: Yeniceri Sk. Deniz Apt No:13 A 34000 Kagithane / Istanbul
Phone: 0 533 312 72 42

Email: info@domoda.com


The buyer is the person who becomes a member of the domoda.com shopping site/ purchases products and services from the domoda.com shopping site. Address and contact information used while members shall prevail.


The basic features of the Good/Product/Products/Service (type, quantity, brand/model, color, number) are available on the website of the SELLER. You can review the basic features of the product during the campaign. Valid until the campaign date. The prices listed and announced on the site are the sales price. Advertised prices and promises are valid until updated and changed. Prices announced for a period of time are valid until the end of the specified period. The shipping fee, which is the product shipping cost, will be paid by the BUYER.



The BUYER accepts and declares that he has received the preliminary information regarding the basic characteristics of the products, the sales price including all taxes and the payment method, the right of delivery and withdrawal, and the terms of use, that he has read and is informed and gives the necessary confirmation-approvals for the sale in the electronic environment.

The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated in the preliminary information on the website, depending on the distance of the BUYER's place of residence for each product, provided that it does not exceed the legal 30-day period (and an additional 10-day period with the BUYER's prior notification). It is delivered by the courier company that the SELLER has contracted with. The SELLER sends and delivers the products it sells to the BUYERS via cargo companies.

In general, unless otherwise stated, the delivery costs (shipping fee, etc.) belong to the BUYER. The SELLER may not reflect all or a part of the delivery costs in question to the BUYER, depending on the results of the campaigns carried out at the time of sale and announced on the website.

In the event that the products delivered at the address are not found at the address of the BUYER at the time of delivery, the SELLER will be deemed to have fulfilled its performance completely and completely.

In the event that there is no one to take delivery at the address, it will be the BUYER's responsibility to contact the cargo company and follow up the shipment of the products. If the product is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered is not present at the address or not accepting the delivery. In these cases, any damages arising from the late delivery of the product by the BUYER and the expenses incurred due to the fact that the Product has been waiting in the cargo company and/or the cargo is returned to the SELLER shall also belong to the BUYER.


The BUYER is responsible for checking the product as soon as it is received and when he sees a problem with the product caused by the cargo, not accepting the product and keeping a report to the cargo company official. Otherwise, the SELLER will not accept responsibility.

Unless otherwise stipulated in writing by the SELLER, the BUYER must have paid the price in full before receiving the product. If the product price is not fully paid to the SELLER before delivery in cash sales, and the installment amount due in installment sales is not paid, the SELLER may unilaterally cancel the contract and not deliver the product.

If, for any reason, after the delivery of the product, the bank/financial institution to which the credit card is processed does not pay the product price to the SELLER, the product is returned to the SELLER by the BUYER within 3 days at the latest, at the BUYER's expense. All other contractual-legal rights of the SELLER, including the follow-up of the product price without accepting the return, are reserved separately and in any case.

If the product cannot be delivered within the legal 30-day period and the delay exceeds 10 (ten) days due to extraordinary circumstances (such as weather opposition, heavy traffic, earthquake, flood, fire) other than the normal sales/delivery conditions, the SELLER shall informs . In this case, the BUYER can cancel the order, order a similar product or wait until the end of the extraordinary situation.

If the product price is collected in order cancellations, it is returned to the BUYER within 14 (fourteen) days from the date of cancellation. Credit card payments are also refunded to the BUYER's credit card, and the Product amount is returned to the relevant bank within 14 days after the order is canceled by the BUYER; Since the reflection of this amount on the BUYER's accounts after the return of this amount to the Bank is entirely related to the Bank's transaction process, the BUYER accepts in advance that it will not be possible for the SELLER to intervene and take responsibility for possible delays.


In the event that it is understood that the contracted products cannot be supplied for a justifiable reason, except for extraordinary circumstances, the SELLER may inform the BUYER and supply another good/service of equal quality and price, by obtaining its approval, and it is deemed to have fulfilled its contractual commitment in this way. In cases where the BUYER does not approve, the provisions regarding the cancellation of the order are applied.


BUYER; In distance contracts related to the sale of goods, the Company may exercise its right to withdraw from the contract by refusing the goods without any legal or criminal liability and without giving any reason, within 14 (fourteen) days from the date of delivery of the product to the person / organization at the address indicated. In distance contracts related to service provision, this period starts from the date of signing the contract. The BUYER must have sent the notification regarding the use of the right of withdrawal to the above mentioned address of the SELLER within this period.

The BUYER accepts in advance that it has been informed by the SELLER with this contract before accepting the distance contract or any corresponding offer.

In terms of transportation/cargo costs arising from the use of the right of withdrawal;

The BUYER accepts, declares and undertakes to cover the return costs, not to exceed the delivery costs, in the return of goods or services with the carrier stipulated by the SELLER.
The BUYER, the return costs arising from the use of the right of withdrawal; hereby accepts and declares that it can be deducted with the cost of goods or services to be returned to him.
However, if the goods or services are defective within the scope of Article 8 of the Law No. 6502, the return costs will be covered by the SELLER.


In order to exercise the right of withdrawal, the SELLER must be notified in writing within 14 (fourteen) days by registered mail, online support section on the website or by e-mail. However, in accordance with the relevant legal regulations, there is no right of withdrawal in the contracts regarding the following goods/services, even if they have not been used/used:

a) For goods or services whose prices change depending on the fluctuations in the financial markets and which are not under the control of the seller or the supplier,

b) In goods prepared in line with the consumer's wishes or personal needs,

c) For goods that can spoil quickly or whose expiration date may pass,

d) Of the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; in the delivery of those whose return is not suitable in terms of health and hygiene,

e) For goods that are mixed with other products after delivery and cannot be separated due to their nature,

f) If the protective elements such as packaging, tape, seal, package are opened after the delivery of the goods, in the books, digital content and computer consumables presented in the material environment.

In case of exercising the right of withdrawal, the invoice of the product delivered to the 3rd party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. .), the return form, the box, packaging of the products to be returned, and standard accessories, if any, must be delivered complete and undamaged.


The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within 14 (fourteen) days at the latest from the receipt of the withdrawal notification and to return the goods within 20 days. If there is a decrease in the value of the goods due to the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's losses at the rate of the BUYER's fault. In case of falling below the campaign limit amount set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.


In the implementation of this Preliminary Information, the Consumer Arbitration Committees and Consumer Courts in the place where the BUYER purchases the goods or services and where the residence is located, are authorized up to the value announced by the Ministry of Industry and Trade. The SELLER submits its applications regarding complaints and objections to the T.C. Within the monetary limits determined by the Ministry of Industry and Trade in December every year, the consumer can make the case to the arbitral tribunal or the consumer court in the place where he/she purchases the goods or services or where he/she resides.

In case of disputes above the specified value, it is necessary to apply to the Consumer Court, and in places where there is no Consumer Court, it is necessary to apply to the Civil Courts of First Instance as a Consumer Court.

In case of any dispute between the parties and/or third parties' complaints, the SELLER's records and documents, e-mail correspondence, system records on the website (including records in magnetic media such as computer-sound recordings) are exclusively final within the meaning of HMK 193. will constitute evidence.




If it is determined that the documents and information given regarding the order are incomplete, fake and / or incorrect, or if there is a suspicion that the order has been made in bad faith / or for commercial and / or gaining profit, at any time, on the condition that the BUYER informs the order application. reserves the right to suspend and/or cancel the necessary investigations. In case of cancellation, the refund process for the payment can be made, provided that the BUYER is notified.

All this information has been given for commercial purposes in accordance with the distance communication tools used and within the framework of the principles of goodwill, in a way to protect the minors and the adults who lack the power of discrimination and who are limited.

After this agreement is read and accepted by the Consumer in electronic environment, the stage of establishing a Long Distance Sales Agreement will be started. The Buyer accepts, undertakes and declares that he has read the Preliminary Information in accordance with Article 48 of the Law No. 6502 and has given the necessary confirmation in the electronic environment.